General Terms and Conditions of Sale and Delivery
I. AREA OF APPLICATION
All deliveries provided by HIITU // Cramer-Klett GbR (hereinafter referred to as the seller) are performed exclusively on the basis of these general terms and condition of sale and delivery. Any alternative terms and conditions on the part of the customer shall not apply unless we should confirm these in writing. There are no supplementary agreements.
II. CONCLUSION OF CONTRACT
1. The presentation of products in the online shop does not constitute a legally binding offer for the conclusion of a purchase agreement.
2. In ordering the desired goods, via internet, e-mail or by telephone the customer makes a legally binding offer to conclude a purchase agreement. The purchase agreement is entered into once this offer has been accepted by the seller.
Our prices are in Euros and include the currently applicable statutory VAT and exclude postage.
IV. RETENTION OF TITLE
The purchase item shall remain the property of the seller until paid for in full.
V. DATA PROTECTION
The customer expressly agrees to the processing and use of his/her data. Data requisite to complete the transaction shall not be stored, but used temporally. All personal customer data customer will naturally be treated with discretion. The forwarding of data to a third party without the express permission of the customer shall not occur. The seller undertakes to use all legal means to avoid any breach of integrity and confidentiality of the personal data collected. However, the security, the confidentiality or the integrity of the data sent on the Internet cannot be guaranteed because of the nature of the network. In particular, the seller cannot be held responsible for the loss, the communication to a third party or the fraudulent use of your user ID and password, which cannot be directly attributable to the seller.
This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”).
Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States.
In case of activation of the IP anonymization, Google will truncate/anonymize the last octet of the IP address for Member States of the European Union as well as for other parties to the Agreement on the European Economic Area.
Only in exceptional cases, the full IP address is sent to and shortened by Google servers in the USA.
On behalf of the website provider Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage to the website provider.
Google will not associate your IP address with any other data held by Google.
Furthermore you can prevent Google’s collection and use of data (cookies and IP address) by downloading and installing the browser plug-in available under https://tools.google.com/dlpage/gaoptout?hl=en-GB
VI. COMPETITIONS AND CONTESTS
Employees of HIITU cannot participate in the competition. In cases of disputes about the contest terms, HIITU will do the interpretation.
Prizes cannot be exchanged for other products or cash. All taxes and fees have been paid.
HIITU reserves the right to announce the name and city of the winner on the media used by HIITU.
By signing up their e-mail, participants accept to receive newsletters from HIITU. Participants accept the above when participating in the contest by HIITU. Our Facebook/Instagram contests are in no way supported, sponsored or administrated by Facebook or Instagram. The winners of the competition will be contacted directly by e-mail.
VII. RIGHT OF REVOCATION
The customer may cancel his/her contractual statement, either in text form (letter, e-mail) or by returning the goods within 2 weeks, without stating the grounds. The term shall commence upon receipt of this information at the earliest.
When the information concerning cancellation rights is provided subsequent to the conclusion of the contract, a cancellation period of one month shall apply. The period begins upon receipt of the goods or receipt of the cancellation rights in text form on the part of the consumer however not before fulfilment of the seller’s duty to supply information pursuant to Article 246 paragraph 2 in conjunction with paragraph 1 (1)(2) of the Introductory Act to the German Civil Code (EGBGB) as well as the seller’s duties pursuant to Article 312g (1) first sentence of the German Civil Code (BGB) in conjunction with Article 246 paragraph 3 of the Introductory Act to the German Civil Code (EGBGB).
The timely sending of the revocation or the goods is sufficient for adherence to the revocation term.
Revocation is to be addressed to
HIITU // Cramer-Klett GbR
VIII. CONSEQUENCES OF REVOCATION
In the event of an effective revocation, the mutual received goods are to be returned and possibly enjoyed usage (e.g. advantage of use) is to be released. If you cannot refund us the received goods entirely or partially or only in deteriorated condition, you must compensate us commensurately. For the transfer of tangible goods, this does not apply if the deterioration of the object can be exclusively attributed to their examination – such examination as would for instance been possible to conduct in the retail shop.
Tangible goods which can be sent as packages are to be returned at our risk. You have to bear the costs of the return shipment if the delivered goods correspond to those ordered and if the price of the object to be returned does not exceed 40€ or in the event of a higher price of the object, you have not yet executed the recompense or a partial performance thereof as contractually agreed upon at the time of the revocation. Otherwise the return shipment is free of charge for you. We will collect materials from you that are not transportable in a package. Obligations for the reimbursement of payments must be satisfied within 30 days. The time period for you begins with the dispatch of your revocation declaration or the object and for us with its receipt.
End of the revocation instructions
RETURNS please send to
HIITU // Cramer-Klett GbR
IX. FINAL PROVISIONS
1. In the event that a provision of these general terms and conditions or any other agreement in the scope of this contract should be invalid, this shall not prejudice the validity of the remaining provisions. The statutory provision shall apply in substitution of the invalid provision.
2. German law, excluding the UN Sales Convention (CISG), applies exclusively.